Imibuzo neempendulo
Ngaba kukho iingxaki?

Malunga neWallart

• Zithini izibonelelo zethu?

  

  1. Ukuthunyelwa ngokukhawuleza kwempahla ngaphandle kwihlabathi liphela.
  2. Isimo sengqondo esihle senkonzo kunye nenkonzo yasemva kokuthengisa.
  3. Umgangatho ophezulu kunye nexabiso eliphantsi.
  4. Ukuhanjiswa ngexesha elifanelekileyo.
  5. Ukukhuthazwa okukhethekileyo kweeholide

• Ingakanani imveliso yethu yemihla ngemihla?

  

  Iibhokisi ezingaphezu kwe-1800 zingagqitywa ngosuku. Malunga nezikhongozeli ezi-3 ngosuku.

• Kutheni ukhetha thina?

  

  Singumzi-mveliso ochwephesha ngokwenene onamava amalunga neminyaka eli-10, singakuxhasa ngexabiso elifanelekileyo kunye nomgangatho ozinzileyo!

Malunga neendlela zokuhlawula

• Zeziphi iindlela zakho zokuhlawula ezamkelekileyo?

  

  Ungenza intlawulo kwiakhawunti yethu yebhanki, iWestern Union okanye iPayPal nge-30% kwangaphambili njengedipozithi, i-70% ngaphambi kokuba ithunyelwe.

Malunga neendlela zokuthumela

• Zithunyelwa njani iimpahla kum?

  

  Ngokwesiqhelo sithumela ngenqanawa yolwandle kuba ayizizo iimpahla ezincinci, zombini iinqanawa ze-LCL kunye ne-FCL ziyafumaneka, indlela yokuthumela iya kuxhomekeka kubukhulu kunye nobunzima beodolo, kunye nendawo yomthengi.

• Liliphi ixesha elikhokelayo lokuthunyelwa?

  

  Ixesha elicwangcisiweyo lokuthunyelwa kwempahla linokwahluka ngokuxhomekeke kwimveliso, umbala kunye nobungakanani. Umthengisi wethu uza kukunika ixesha eliqikelelweyo lokuthunyelwa kwempahla xa ubeka iodolo yakho.

• Ingakanani iindleko zokuthumela iodolo yam?

  

  Ixabiso lokuthunyelwa libalwa ngokusekwe kubungakanani, umthamo kunye nobunzima beodolo, kunye nendawo umthengi aya kuyo. Umthengisi wethu uza kukunika iindleko zokuthunyelwa eziqikelelweyo zesalathiso sakho xa ubeka iodolo yakho.

• Ndingakwazi na ukuzilungiselela eyam i-freight forwarder ukuze ndithumele iimpahla?

  

  Kakade ke, ungavumela umntu othumela impahla yakho ukuba alungiselele ukuthuthwa kweempahla, siza kubanceda ngokuthunyelwa kwayo kakuhle.

Ngaphambi kokuba siqale ukusebenzisana kwethu kokuqala, ndicinga ukuba uza kuba nemibuzo emininzi. Akunamsebenzi. Sidwelisa ezinye zeengxaki eziqhelekileyo kolu luhlu lulandelayo. Ukuba awufumani mpendulo oyifunayo, nceda unxibelelane nathi ngokukhawuleza.

Malunga neeMveliso

• Ngaba iimveliso zinobuhlobo nokusingqongileyo?

  

  Ewe, iimveliso zeWALLART zinobuhlobo nokusingqongileyo. Zenziwe ngezinto ezisetyenzisiweyo kwaye ziyakwazi ukuphinda zisetyenziswe. Ukongeza, azidingi kusetyenziswa iikhemikhali eziyingozi okanye ungcoliseko ngexesha lenkqubo yokuvelisa.

• Ngaba sicela ubungakanani obuncinci beodolo?

  

  Ngokweemveliso ozifunayo, siza kuyijonga, ukuba sinayo kwisitokhwe akukho reuqest, ukuba akukho stokhwe siza kuyijonga ngokweemfuno zakho.

• Sizipakisha njani iimpahla?

  

  Sisebenzisa ukupakisha okuhlangabezana nemigangatho yokuthumela ngaphandle kwaye siqinisa ukupakisha ukuze sikhusele ukhuseleko lweemveliso zethu. Xa kufikelelwe kubungakanani obuthile bokuthenga, umthengi angenza ngokwezifiso ukupakisha.

• Ngaba singayamkela i-OEM/ODM?

  

  Ngokuqinisekileyo. Njengomvelisi, singabonelela ngeenkuni ezifanelekileyo ngokweemfuno zakho zemveliso.

• Yeyiphi imibala yemveliso esinokuyenza?

  

  Sinemibala eyahlukeneyo onokukhetha kuyo, kwaye singayenza ngokwezifiso ngokweemfuno zakho, nceda unxibelelane nomthengisi wethu ukuqinisekisa.

Malunga ne-After-Saleas

• Ngaba kunzima ukufaka?

  

  Hayi, kulula ukuyifaka. Singakukhokela kwindlela yokuyifaka, kunye neendlela zokuzikhusela ezinxulumene nayo.

• Ithini iwaranti yakho emva kokuthengisa?

  

  Siqinisekisa izixhobo zethu kunye nomsebenzi wethu. "Sizibophelele ekuphuculeni umgangatho kunye nenkonzo!" yimfundiso yethu, Nokuba iwaranti injani na, yinkcubeko yenkampani yethu ukujongana nokusombulula zonke iingxaki zabathengi ngendlela eyanelisayo kubo bonke.

• Ngaba uyabonelela ngamaxwebhu anxulumene noko?

  

  Ewe, singabonelela ngoninzi lwamaxwebhu kuquka izatifikethi zokuthobela imithetho, i-inshurensi kunye nemvelaphi kunye namanye amaxwebhu okuthumela ngaphandle apho kuyimfuneko.